Refund Policy

Our Return and Refund Policy was last updated 30 March 2025

Thank you for shopping at thememoryweaver.com.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation

The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.

Definitions

For the purposes of this Return and Refund Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to The Memory Weaver

“Goods” refers to the items offered for sale.

“Orders” means a request by you to purchase goods from us.

“Website” refers to thememoryweaver.com, accessible from https://thememoryweaver.com

“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Conditions for Returns

The Memory Weaver products are of personalized nature and once made, they cannot be used by anyone else. 

Thememoryweaver.com values its customer experiences very seriously and should there be a manufacturing defect, transit damage or any other shortcoming from our side, every effort will be made to meet the shortcoming by means of either Refund or Replacement. Please note that a package opening video is required to claim a refund. Refunds will be processed promptly based on the merit assessment by team thememoryweaver.com For Replacements, kindly allow us the standard processing time of the product. 

Returning Goods

You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:

 

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

Contact Details: thememoryweaver2025@gmail.com +91-9831080343